![]() ![]() You may have to hold down to power button for a while to get it going again as this freeze situation is similar to a computer crashing. Wait a few more seconds before trying to turn it on again. While still holding down the power button, press and hold the volume up button. You can however reset the device another way: When the screen becomes frozen, the menu, buttons and any other function also stop working, as does this normal method of resetting the player. This is the tiny button that can only be pushed with an object such as a pin or a paperclip and usually resets the player to its factory settings. If you were to normally reset the MP3 player, you would use the small button on, or near, the side.
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